Enter the following to setup your company email..
a) make sure you select IMAP & not POP as the incoming email protocol.
b) Incoming Server set tp secure.emailsrvr.com
c) Port set to 993
d) User name is your email address…. e.g. yourname@getaqua.com
e) connection security is SSL/TLS
f) Password is your password given to you
g) for SMTP server enter secure.emailsrvr.com
h) Port set to 465
i) Same user name and password.
j) to change or reset your password, call or text Jesse Tronson @ 425.681.8616
For reference on how to set up your devices or email client, you may wish to go to this link.
https://support.cloudways.com/rackspace-email-clients-configuration/